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Casino Cruise Review4Despite only being founded in 2014, Casino Cruise is disrupting the online gaming industry thanks to its innovative design. Operated by EveryMatrix Software Ltd and forming part of OddsMatrix Limited Casinos, this cruise-inspired gaming site has a new and unique feel to it while offering a huge range of casino games. The continued rise of Casino Cruise is all down to them partnering with the popular NetEnt and Microgaming software suppliers as well as Evolution Gaming, Quickspin, Lucky Streak, NYX Gaming and Play n Go.
Having been around for a relatively short time and already making a huge impact on the online gaming world, Casino Cruise has the potential to be one up there with the best online gaming sites. The high-end graphics and classy cruise ship theme complete with ship wheels, ocean liners and slick, uniformed executive staff back up the site’s impressive amount of over 1,300 games.
Read on for our extensive, accurate, honest and unbiased SpinBonus review of Casino Cruise. From the game variety to the welcome bonuses, customer service and, user experience; don’t miss our in-depth review of Casino Cruise.
One of the first things we look at when reviewing online gaming sites is perhaps the most important, safety and security. After reviewing its eCogra certification, Casino Cruise ticks all the right boxes with all personal and banking information also covered by SSL encryption.
Featured value for money promotions, good customer support and a huge list of online games, Casino Cruise continues to impress. Perhaps the standout feature of this site is its cruise ship inspired design which helps to separate from other gaming sites.
Some of Casino Cruise’s flaws are the two-week period to complete wagering requirements on the welcome bonus, withdrawal limits, customer service timeframes and the few banking options. The majority of other gaming sites allow for approximately 30 days to meet playthrough, making this the main sinking feature of the Casino Cruise site.
Casino Cruise is without a doubt is separating itself from the competition due to its huge selection of games and its overall design. If you enjoy playing different slots or table games, then it’s time to climb aboard the Casino Cruise.
Slot & Game Variety5
We’ve mentioned a fair few times the vast selection of games available on Casino Games but the variety is truly impressive. With games from multiple software providers, you’ll be able to play a whole array of games inspired by animals, the ocean, adventures, holidays and sports, among many others. The game and category search function makes finding the right game both quick and easy.
Casino Cruise has one of the most impressive varieties of live games with 72 live casino games where you can interact with a real dealer through the game’s live chat. Unlike most online casinos, Casino Cruise has made a special effort to appeal to poker fans and it now even has added scratch card games to its list of offerings.
Casino Cruise has a few banking options but they can be somewhat lacking in comparison to other online gaming sites. There are the standard offerings of eWallets such as Skrill and Neteller as well as debit and credit cards including Mastercard and Visa. All the accepted payment methods on the site are listed in the FAQ section of the site including how long you will have to wait for your winnings.
The Casino Cruise withdrawal limits are not the best in the industry with players allowed to withdraw £5,500 per week and £22,000 per calendar month. If you are a VIP player, the monthly withdrawal limit is set at £50,000. Casino Cruise pays out in equal installments over a ten month period any amounts that are more than the monthly withdrawal limits. This information is somewhat difficult to find on their website and if they raised the limits and increased the accepted payment methods, the banking options would have a SpinBonus rating of 4-stars.
The Casino Cruise welcome bonus are better than most other online casinos, offering additional free spins on certain slot games. Other bonuses offered by Casino Cruise include bonus reloads, holidays and free play on Fridays, so make sure to check out the promotions section to grab the latest bonus.
The time to meet the playthrough on these bonuses is somewhat limited offering just two weeks or sometimes less. A wagering requirement of at least 40x before any cash-outs makes Casino Cruise’s bonuses slightly different from other online gaming sites. The sheer variety of bonuses is what pushes the SpinBonus rating from 3 to 4-stars.
When it comes to answering player queries, Casino Cruise has cruise ship-like customer service. There are a number of customer service options available along with an in-depth FAQ section. From answering technical questions such as minimum PC and mobile system requirements to the standard questions you’d expect to see answered on any online gaming site; the Casino Cruise FAQ section has you covered. Players can also receive support on the UK free phone number: 08001700881 , by email (email@example.com) and live chat.
Casino Cruise’s vibrant, cruiseliner theme features welcoming, high-quality graphics alongside textured backgrounds and surfaces. This is what makes Casino Cruise stand out from the other online casinos.
While some players may find the cruise-inspired designs overbearing, we feel it is a fun and fresh layout which puts it well above Casino Cruise’s competition, which is why the SpinBonus star score for this online casino is 4-stars!.
As mentioned previously, the banking options are not easy to find as they’re hidden in the Support and FAQ section of the website. Apart from this, the main navigation menu easily presents the promotions and games on offer and the large main window makes sure you don’t miss out on the best promotions of the day. The support chat is made easily available on every page which is a huge plus point for the site’s usability.
Deposit and Payment Methods
+ Paysafe Electronic Voucher, Neteller E-wallet, ecoPayz E-wallet, entropay Prepaid Virtual Card
Game Selection Review
Offering more than 1,300 games with an impressive 600 of these being dedicated to slots, Casino Cruise has a huge selection of games to choose from. This by no means takes away from the amount and variety of table games.
Similar to the slot games, table games such as blackjack and roulette can be enjoyed for fun and you can even change the layouts of certain games. The extensive table game section is, unfortunately, not listed in alphabetical order which would have made searching far easier.
spin bonus Top Tip: If you know the game you’re looking for the search bar is the best place to start your search as it can be a hassle to scroll through all of the game thumbnails.
Casino Cruise Casino and Slot Bonus offers
The Casino Cruise casino and slot bonuses are extremely inviting. Featuring both weekly and monthly bonuses the promotions take care of loyal players with reload bonuses, extra free spins on the slots and even luxury cruise line holidays.
Taking care of the site’s VIP players is the so-called Captain’s Club which has different levels of casino and slot bonus offers that range from dedicated customer support, weekend promotions and gifts to birthday bonuses and higher withdrawal amounts.
- Weekly and monthly bonuses for loyal players.
- Reload bonuses, extra free spins, luxury cruise holidays and more.
- Join the VIP Captain’s Club for exclusive casino and slot bonuses.
spin bonus Top Tip: Keep an eye on the Casino Cruise Facebook page for occasional one-off bonus codes
Casino Cruise Promotions and Bonuses
The Casino Cruise site has an extremely generous promotion for new players with a four-tiered £1000 Welcome Bonus plus 200 free bonus spins. These free spins are allocated to your account automatically and offering Casino Cruise first-timers a comfortable start.
Slots Promotions and Bonuses
Use your 200 free spins on the player’s favourite NetEnt slot, Starburst. Unfortunately, deposits made with Skrill and Neteller are excluded from the welcome bonus.
As previously mentioned there are a standardised range of deposit and withdraw payment options. PayPal is not currently accepted on the website however you can use a Visa/Mastercard debit or credit cards, e-wallets, Paysafe electronic voucher and entropay Prepaid Virtual Card as a payment option.
Customer service review
If the substantial FAQs section of the casino site cannot answer your question then you can always get in contact with them by live chat, email, and phone. The quickest and most efficient way to contact the Casino Cruise customer service is with its first-class Live Chat service. The Casino Cruise customer service is always ready to help players in need of assistance.
Licensing and fair gaming
The Casino Cruise site is approved by eCOGRA which is the independent auditor for testing the safety of the site. TST Labs which is another popular independent organisation audits Casino Cruise’s game fairness and tests the software and games for foul play.